Refund policy

RME Gear — Return and Refund Policy

Customer Support: info@rmeflagsystems.com

At RME Gear, our merchandise is produced and fulfilled by third-party print-on-demand partners. Many items are made specifically for each order.

Returns and Exchanges

Because our merchandise is made to order, we generally do not accept returns or exchanges for changes of mind, incorrect sizes ordered, or personal preferences.

Please review product descriptions, sizing information, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, incorrect, or materially different from its description, please contact us at info@rmeflagsystems.com.

We ask that you report issues within 30 days of delivery whenever possible.

Please include your order number, a description of the problem, and photographs showing the issue, if available.

We will review your request and arrange an appropriate resolution, which may include a replacement or refund at no additional cost.

Order Cancellations

Because orders may enter production shortly after purchase, cancellation requests are not guaranteed.

If you need to cancel an order, please contact us immediately at info@rmeflagsystems.com.

We will attempt to cancel your order if production has not begun and cancellation is still possible.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Shipping Issues

If your shipment is lost, significantly delayed, or delivered incorrectly, please contact us so we can investigate with the fulfillment provider and determine an appropriate resolution.