Shipping policy

RME Gear — Shipping Policy

Last updated: October 9, 2026

Thank you for shopping at RME Gear, the official merchandise store of RME Flag Systems.

Shipping Locations

RME Gear currently accepts orders for delivery within the United States only. International shipping is not available at this time.

Order Processing and Production

Our merchandise is produced and shipped by third-party fulfillment partners. Many products are manufactured or customized after an order is placed.

Production times vary depending on the product, availability, and fulfillment provider.

Please allow additional processing time during holidays, promotional periods, or periods of unusually high demand.

Shipping and Delivery

Shipping times depend on the product, fulfillment location, destination, and shipping carrier.

Estimated delivery times shown during checkout or in shipping notifications are estimates and are not guaranteed delivery dates.

Delivery may occasionally be delayed because of carrier disruptions, weather, holidays, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges are calculated and displayed during checkout before an order is submitted.

Multiple Shipments

Because RME Gear works with multiple fulfillment partners, items purchased together may be produced and shipped separately.

Customers may receive multiple packages and tracking numbers for a single order.

Tracking Information

When tracking information is available, customers will receive shipment updates using the contact information provided during checkout.

Tracking information may take additional time to become active after a shipping label is created.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately. We will attempt to correct the information before shipment, but changes cannot be guaranteed once an order enters fulfillment.

Lost, Damaged, or Missing Shipments

If your package is lost, arrives damaged, or is marked delivered but cannot be located, please contact us so we can investigate with the fulfillment provider or carrier.

We will review the circumstances and determine an appropriate resolution in accordance with our policies and applicable law.